Privacy Policy

At Bed Direct, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

🔹 1. Information We Collect

We collect the following types of information:

a) Personal Information

When you make a purchase or create an account, we may collect:

  • Full name

  • Billing & shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers; we do NOT store full card details)

b) Order Information

  • Products purchased

  • Order number

  • Delivery preferences

  • Communication history

🔹 2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates

  • Improve website performance and customer experience

  • Provide customer support

  • Send marketing emails (only with your consent)

  • Prevent fraud and maintain security

  • Personalize product recommendations

🔹 3. Sharing Your Information

We only share your data with trusted third parties when necessary:

a) Service Providers

  • Payment processors (Shopify Payments, PayPal, Klarna, Clearpay, etc.)

  • Delivery couriers

  • Marketing platforms (Email & SMS services)

b) Legal Requirements

We may share information if required by law, court order, or governmental authorities.

We do NOT sell, rent, or trade your information to any third party.